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SHIPPING/RETURNS

   WE DO NOT OFFER REFUNDS so be confident in any item you order/purchase.  Any questions or concerns feel free to contact us Via email @ shopbelour@gmail.com.

After an order is in the hands of FedEx, we are not responsible for lost, stolen or damaged packaging. Please contact your local post office if you do encounter any problems.

Please make sure your address is correct at check out, as we are not responsible for making sure this is correct. We are not responsible if your package is shipped to the wrong address. If package is return, you are responsible for paying the shipping fee again.

To prevent fraud your billing and shipping address must be the same.

PRE ORDERS

Please allow up to 10-12 business days for all orders to process. (Orders are not processed on weekends or holidays) You will NOT receive any updates on your order while it's being processed. Please do not request tracking information or updates on your order unless the appropriate processing time for the order has passed, which is the amount of time you agreed to when order was placed. Tracking information will be automatically sent via email after order has been processed.

After processing, you will receive tracking information for your order(s) via email.  Shipping from will take 3-4 business days once processed.

ORDERS

We would like to inform you that there is a minimum purchase requirement of three pieces for all orders. 

Any order placed below this minimum requirement will be automatically cancelled and refunded.

Thank you for your understanding, support and cooperation.